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Coffee Shop Consulting Subscriptions
Americano Package
129$Every monthFor new coffee businesses at 30 min per week /4 x a month.Valid for 12 months- Concept Development and Startup Planning
- Store Evaluation and Optimization
- In-Depth Equipment Recommendations
- Marketing and Social Media Planning
Cappuccino Package
209$Every monthFor existing coffee businesses. 1hr per week/4 x a month.Valid for 12 months- Evaluation of HR practices
- Evaluation of overall business operations
- Evaluation of current marketing plan
- Evaluation of current customer experience
- Evaluation of training practices
- Evaluate sales building strategies
Siphon Package
599$Every monthA Coffee Coach available on retainer to consult in all areasValid for 12 months- Everything that's included in the Americano and Cappuccino
- 12 hours a month
- 2 sight visits a month (Georgia only)
HR Only Consulting
99$Every monthNeed help with HR practices? We've got you covered.Valid for 12 months- Evaluate current recruiting and training
- Evaluate and/or create workplace culture
- Consulting on employee handbook creation
- Consulting on creation of standard of operations procedures
- Evaluation of payroll practices
- and much more
- 30 minutes per week/4 x per month
Leadership Training
289$ÂLeadership training for Owners and Store LeadsValid for 12 months- Learning to Lead Inclusively
- Practice Purpose, Driven Leadership
- Going from worker to Manager
- Understanding what you can say and can't to employees
- Learning to influence vs. tell
- $289 per person *All training is virtual*
Customer Service 101
169$Every monthCustomer Service training for coffee shop employeesValid for 12 months- POS CS skills
- Customer retention methods
- Handling internal and external customer conflict
- Taking care of the customer while under pressure
- Multi-tasking
- Creating raving fans within your customer base
- *All training is virtual*
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